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Legal
By booking a tour, transfer, or activity with Daily Red Sea, you agree to the terms below. These terms apply alongside any specific conditions shown on an individual tour page.
A request submitted through our website or WhatsApp is not confirmed until you receive confirmation from our team, including your final price, pickup details, and payment method. Please check your confirmation carefully and let us know immediately if any details are incorrect.
Prices are shown per person or per booking, in your selected currency, and include the inclusions listed on the tour page. Unless stated otherwise, payment is accepted in cash on arrival; some tours may require online prepayment or a deposit, which will be clearly indicated before you confirm. We do not add hidden fees on top of the listed price.
Pickup times are estimates confirmed the day before (or on the morning of) your activity via WhatsApp, and may shift due to traffic, weather, or hotel location. Some activities have age, health, swimming ability, or fitness requirements listed on the tour page—please read these before booking and let us know of any relevant medical conditions in advance.
If you need to change your date, group size, or pickup details, contact us on WhatsApp as early as possible. Changes are subject to availability and may not always be possible close to the activity date.
Free cancellation window: Cancellations made at least 48 hours before the scheduled trip or pickup time are eligible for a full refund (or no charge for cash-on-arrival bookings).
Late cancellations and no-shows: Cancellations made within 48 hours are non-refundable. Arrival more than 15 minutes after the confirmed meeting time is treated as a no-show, with no refund, credit, or reschedule; group departures cannot be delayed.
Cancellations by us: If we or our local supplier need to cancel or reschedule an activity (weather, safety, insufficient group size, or operational reasons), you'll be offered a full refund or the option to rebook another date or activity.
How to cancel: Message us on WhatsApp at +20 115 451 6040 with your booking reference as soon as possible. We'll confirm your refund eligibility and, where applicable, process it to your original payment method within a stated number of business days (for example, 5–7 days)—for cash-on-arrival bookings, no charge is made.
Guests must follow all safety instructions from instructors and crew, confirm they are medically fit, disclose relevant medical conditions or allergies before departure, and ensure no travel ban or legal restriction prevents participation. Routes, itineraries, and dive sites may change due to weather, sea conditions, or safety considerations; the trip leader makes the final safety decision.
Diving participants must sign the required liability waiver, and certified divers must present a valid certification. For certified-diver activities, air tanks and weights are included. Personal diving equipment (BCD, regulator, wetsuit, mask, and fins) is not included and may be rented on request; guests are responsible for loss of or damage to rented equipment.
Daily Red Sea acts as a booking and coordination agent. We connect travelers with local providers in Hurghada, Marsa Alam, El Gouna and Jeddah, handle bookings and communication, and support guests before, during and after their activity.
Each activity is operated by an independent, licensed local provider, such as a boat operator, dive center, safari company or driver. The provider is responsible for safety, equipment, insurance and delivering the service, in line with applicable local regulations.
The provider's own safety rules apply during the activity. Participation in water-based activities (snorkeling, diving, boat trips) and land-based activities (quad biking, desert safaris) carries inherent risk. Guests participate at their own risk and must follow the provider's safety briefing and the instructions of the crew or guide at all times.
Daily Red Sea is not liable for the acts or omissions of providers, for cancellations due to weather or sea conditions, or for injury, loss, illness or damage arising from a guest's failure to follow safety instructions, pre-existing medical conditions not disclosed at booking, or events outside our reasonable control (including natural events, third-party acts or force majeure).
If a provider cancels an activity or it cannot go ahead because of weather or sea conditions, we will help you arrange a refund or rebook another date or activity.
Itineraries, routes and timings may be adjusted by the provider for safety or operational reasons; we'll aim to notify you of significant changes as early as possible.
Nothing in these terms excludes liability that cannot legally be excluded under applicable law.